Withdrawals, refunds, and transfers
We keep refunds simple and predictable. This policy applies to all in-person and online programs unless your enrollment agreement says otherwise.
Last updated: August 2026
Enrollment fee
The $100 enrollment fee reserves your seat and covers onboarding and materials setup. It is applied toward your tuition and is non-refundable once your seat is confirmed.
Tuition refunds
Before the first class: tuition paid beyond the enrollment fee is fully refundable.
Within the first week: tuition paid beyond the enrollment fee is refundable, less the value of any sessions already attended.
After the first week: tuition is non-refundable, and any remaining balance under a payment plan remains due.
Transfers
Instead of a refund, you may transfer your enrollment once to a later start date or to another program of equal value at no extra cost, as long as you request it before the second week of class.
Cancelled classes
If we cancel a program before it starts, you receive a full refund of everything you paid, including the enrollment fee. If we cancel mid-program, you receive a prorated refund for the sessions not delivered.
How to request a refund
Email us from the address on your account with your name, Student ID, program, and the reason for withdrawal. Approved refunds are returned by the original payment method within 10 business days.
Payment due dates and late fees are covered separately on the Payment Policy page.
Questions about this page?
Reach Next Level Learning Center at info@nextlevellearningcenter.org or 929-614-0387.
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